Returns & Warranties

Thank you for shopping with Unique Truck Equipment.

If you are not satisfied with your purchase, we are here to help.


If you receive a defective product covered under warranty, Unique Truck will assist you by providing manufacturer contact information to facilitate a repair or replacement of the item as the manufacturer deems necessary.

*Warranties vary by manufacturer. Contact us for specific details if you have questions.


If within 30 calendar days from receiving your item you are unsatisfied for any reason other than a valid warranty claim, we will attempt to assist you with a product exchange, so you can find the right tool to do the job.

If the product cannot be exchanged and you opt to return the product, a restocking fee will be assessed. The restocking fee will depend on the condition of the goods at the time of the return.

All returns must be pre-authorized by calling us at (616) 531-8868. An RGA number will be assigned to valid return requests.

Some items cannot be returned or exchanged:

  • Software, downloaded items, and intellectual property
  • Personalized / Engraved Products
  • Custom built or “spec’d” products
  • Products that have been modified or tampered with (including cut, drilled, bent, written on, etc)

Unauthorized returns or “chargebacks” are not permitted.


Once your item is received it will be inspected to verify it is a valid return and we will initiate a refund minus the restock fee.


You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.

Contact Us:

If you have any questions, please contact us at (616) 531-8868 or [email protected]

Our goal is to equip you with the “Right Tools Every Time” and we commit to working toward that goal.