Shipping Policy

Same Day Shipping

In-stock products that are shipped from our Grand Rapids warehouse can qualify for Same-Day Shipping. Orders received by 12:00 p.m. EST Monday-Friday will ship out the same day. LTL freight shipments and orders placed after the cutoff will be processed the next business day.

To ensure the greatest satisfaction we suggest you contact us to check the availability of the item you wish to purchase. Lead times vary for products that drop-ship from the manufacturer.

Backorders

If your product is on backorder and not available for immediate shipment you will be notified of the estimated lead time.

Shipping Policy

Shipping options given at the time of checkout are based on Real Time Rates from UPS, USPS, and LTL carriers when applicable. Shipping rates are calculated based on weight, size, and destination.

LTL Shipments

Some orders may require freight truck or LTL based on the item weight or package dimensions. Orders shipping via LTL will have accessorial options available when shipping to a business address. In the case where an order is processed with no accessorial options and the delivering company adds accesorial fees, you may be charged the difference in shipping amounts.

Orders shipping to residential addresses via LTL will have accessorial options already added.

Free Shipping

Items that are eligible for Free Shipping will be sent via UPS Ground or another “regular” shipping option. Expedited shipping can be requested with additional shipping charges applied to the order. Free Shipping is only eligible for orders in the contiguous U.S.

International

Customers outside the United States should contact us prior to ordering to receive an accurate freight quote. All international orders must be pre-paid with a wire transfer. International customers will be responsible for all customs, taxes/duties and brokerage fees.

Warehouse Pick-up

Warehouse pick-up is not available on all items. Please contact Unique Truck Equipment if you would like to pick-up your item from a warehouse. Identification will be checked at the pick-up location to ensure security of your order.

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